Thank you very much for taking the time to share your feedback and for awarding such high scores across most categories. We are delighted to hear that you found the apartments spacious and well equipped, appreciated the cleanliness and management of the pool area, and enjoyed our central location. We are also pleased that the facilities available after check‑out were useful for you. We appreciate your constructive comments regarding the cleaning service. Our housekeeping team follows a scheduled rotation for linen and towel changes, but we understand that expectations can vary, and we will review your remarks to ensure that our procedures are communicated more clearly and consistently. Your feedback helps us continue improving. We are also sorry to hear about the issue with the sea‑view room at check‑in. Although we were able to resolve it the following day, we understand that this caused disappointment, especially after booking directly with us. We will reinforce our internal coordination to avoid similar situations in the future and ensure that room allocations match guest expectations from the moment of arrival. Thank you again for highlighting both the positive aspects and the areas where we can improve. Your comments are invaluable, and we hope to have the opportunity to welcome you back and offer an even smoother and more enjoyable stay.